iTeLive does not sell, rent, share, or disclose customer opt-in information, including mobile phone numbers and SMS consent records, to affiliates or third parties for marketing, promotional, or unrelated purposes.
All SMS opt-in data, consent records, and timestamps are kept confidential and used solely to deliver messages that users have expressly requested.
We collect personal information that you voluntarily provide, including:
Full name
Email address
Mobile phone number
Physical or billing address
Payment information when purchasing tickets or services
Communication preferences
SMS and email opt-in records with timestamps
We may automatically collect certain technical and usage data, including:
IP address
Browser type and device information
Operating system
Website usage data and analytics
Cookies and similar tracking technologies
We may retain records related to:
Customer service inquiries
Event interests and attendance history
Interactions with our services
Feedback and support communications
We use collected information to:
Provide, operate, and manage our services
Process transactions and ticket purchases
Send transactional messages and service updates
Deliver promotional messages only after explicit opt-in
Respond to customer support requests
Maintain consent records for regulatory compliance
Improve website performance and user experience
Comply with legal and regulatory obligations
By opting into iTeLive’s SMS program, you agree to receive text messages related to our services, including:
Event updates
Ticket confirmations
Reminders and announcements
Customer support responses
SMS messages are sent only after explicit user opt-in
Consent is collected through website forms, checkout pages, or lead forms
Consent is not a condition of purchase
Timestamped opt-in records are securely maintained
You may opt out of SMS messages at any time by replying STOP to any message.
A confirmation message will be sent, and no further messages will be delivered unless you opt back in.
Message frequency may vary depending on event schedules and user interaction.
All messages are relevant to services you requested or consented to receive.
Reply HELP to any SMS message or contact us at [support@email.com].
Message and data rates may apply
Wireless carriers are not responsible for delayed or undelivered messages
Supported carriers include major U.S. carriers such as AT&T, Verizon, T-Mobile, and regional carriers
No mobile information, SMS opt-in data, or consent records will be shared with third parties or affiliates for marketing or promotional purposes.
Information may only be shared with authorized service providers (such as SMS delivery platforms or customer support tools) solely to deliver services you have consented to receive.
All other use cases explicitly exclude SMS originator opt-in data and consent records.
We do not sell or rent personal information.
We may share data only with:
Trusted vendors that support our operations, including:
Payment processors
Website hosting providers
Email delivery services
SMS platforms (e.g., GoHighLevel or similar providers)
These providers are contractually required to safeguard your information and use it only for authorized purposes.
We may disclose information when required by law, court order, or legal process.
In the event of a merger, acquisition, or sale of assets, personal information remains protected under this Privacy Policy.
SMS opt-in data and consent records are excluded from transfer except where required to continue messaging services.
We use reasonable administrative, technical, and physical safeguards to protect personal information, including:
Secure access controls
Encryption where appropriate
Limited access by authorized personnel
Regular system monitoring and updates
While no system is completely secure, we take commercially reasonable steps to reduce risk.
We use cookies and similar technologies to:
Analyze website traffic
Improve site functionality
Remember user preferences
Measure performance and usage
You can manage cookies through your browser settings. Disabling cookies may affect certain features of the website.
You have the right to:
Request access to your personal information
Request correction or deletion of your data
Opt out of email communications using unsubscribe links
Opt out of SMS messages by replying STOP
Withdraw consent for future communications
Requests may be submitted to [support@email.com].
Our website may contain links to third-party websites. We are not responsible for their privacy practices. This Privacy Policy applies only to data collected by iTeLive.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Continued use of our services constitutes acceptance of the updated policy.
